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Need help with your car rental? Phone: 0808-164-1480
Need help with your car rental?
Phone: 0808-164-1480

Everything You Need to Know About Renting a Car at the Airport

Airport rentals in the UK

There are a lot of things to take into consideration before you can successfully collect a rental car from the airport. VroomVroomVroom has put together a quick guide including essential information you need to know when returning your hire car at an airport.

Why does the car rental company ask for my flight information?

Providing your flight information will allow your rental agency to serve you better. Car hire companies ask for this information so they are aware of your estimated arrival time. They can also check with the airline if your flight has been delayed so they will not mark your reservation as a no show.

What do I do if my flight has been delayed?

If your flight is delayed, but you have notified your rental car provider with your flight details, including your airline and flight information, the agency will be able to hold your reservation if your new arrival time is still within their business hours. 

Read more about Delayed Flight.

What other items should I prepare when picking up my car?

If you're picking up your car from the airport, the rental staff at the rental counter will require you to present your physical driver's licence, physical credit card, passport or national ID (if an EU resident). If you are visiting from outside of the Europe, you will also need to show your travel documents with arrival and departure information.

Find more information on Airport Pick Up.

What else do I need to remember when returning my hire car?

To avoid paying extra when returning your rental car, make sure to fill up the tank and clean the vehicle thoroughly. It is also important to ensure that you are returning your rental car on time to avoid additional charges.

See Returning Process to get more information.


Picking up your rental car at the airport...

Know that airport car rental counters are usually located in the arrivals area or at a car rental centre outside the terminal building. Now before you can collect your vehicle, the rental staff will need to check your driver's licence, credit card, passport, flight details and other IDs. Make sure you have everything you need. It is also recommended that you review and ensure you understand the Terms and Conditions of your rental agreement before signing it.