Budget Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Budget and may change without notice to VroomVroomVroom.co.uk.

For Pay on Arrival bookings, Budget advise a fee of £20.00 will be levied where a customer does not show for a confirmed booking. If however a Pay on Arrival booking is cancelled with more than 12 hours notice, no fee will apply.

Please note: At all times all renters must provide the following documents before the rental can proceed:

1: Driving Licence (must be in the same name as the credit card).
2. Credit Card (must be in the same name as the driving licence).
3. All renters must provide photographic ID. The new UK Picture Driving Licence or Passport is acceptable.

*Any Deposits needed when picking up the vehicle are not included within this quote.

**This quote will include:**

Selected vehicle or similar
Unlimited Kilometres unless otherwise stated*
Legal liability, Third party and Public Liability Insurance
Vehicle Licencing fee
VAT
Premium Location Fee
Collision Damage Waiver
Airport/City surcharge if applicable.

**This quote will not include:**

Excess Reduction. Please see our Excess Reduction Guide for further details
Personal Accident Insurance
Additional Driver can be added after the booking has been confirmed
GPS can be added after the booking has been confirmed
Age surcharge (if applicable)
Petrol
One way fee, if applicable
Any Deposits needed when picking up the vehicle
Any extra charges for "out of hours" pick up and drop offs if applicable

* All extra add-ons will attract additional percentage taxes and surcharges.

Budget Excess Reduction Guide

VroomVroomVroom.co.uk does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Budget.

Get it cheaper with halo travel insurance.
Standard Liability £1000 - £1500 (excluding local fees and surcharges)
Damage Excess Reduction - £20.50 - £32.50 per day including tax maximum of 10 days per 28 day rental. Details below.
Third Party Liability included with no maximum. Covers main driver in case they cause damage, including passengers and their property, when using BG vehicle.

Varies by age of renter, location, type of vehicle and rate. Note: ER does not cover certain loss or damage and cannot be waived in full. Please contact Budget for further insurance information, specialty cars differ in excess. Subject to the Budget Terms and Conditions.

Coverages / Insurance Information

Third Party Cover (TPC)

By law, this is compulsory and is included in your rental price, covering you in case of damage to someone or something else, including to passengers and their property in the rented vehicle.

What is covered?

The driver or additional driver's legal liability for bodily injury or property damage to others, including passengers in the same vehicle.

What it does not cover?

Theft or attempted theft of the vehicle.
Theft of personal belongings from the vehicle.
Death or injury to the driver.
Damage to the rental vehicle.

Also known as Motor Liability Insurance or Legal Liability Insurance.

Vehicle Damage Cover

If your rental vehicle is damaged during the rental period this will cover the cost of repairs. You will, however, have to pay an excess.

What is covered?

You are covered for the cost of repairing the Budget vehicle if it is damaged. Please be aware you will have to pay a fixed amount towards the repair costs. This is known as the excess. This applies regardless of whether you were at fault. If we can recover these costs from a responsible third party we will reimburse you.

What it does not cover?

Damage caused intentionally or by gross negligence.
Damage caused by failure to use correct fuel.
Damage caused as a result of a breach of the rental agreement.
Damage caused to the windscreen.
Damage caused to the tyres.

Also known as LDW in Australia, NZ and USA, or Collision Damage Waiver (CDW).

Waiver and Protection Options

The only variable elements for inclusive vs. exclusive retail rates are CDW and TP. All mandatory charges e.g. Airport surcharge, VAT and RFR(VLF) are included in all rates (inclusive and exclusive)

Collision Damage Waiver (CDW) Charges in the UK

If an INCLUSIVE rate, CDW is included in the rate.

If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details.

Car Group	Cost per day	Excess (if CDW is included in rate or purchased)	Change requested
A	7.50	1000.00	N/A
B	7.50	1000.00	N/A
C	7.50	1000.00	N/A
D	7.50	1000.00	N/A
E	7.50	1000.00	N/A
F	7.50	1000.00	N/A
G	7.50	1000.00	N/A
H	7.50	1000.00	N/A
I	7.50	1000.00	N/A
J	7.50	1000.00	N/A
K	7.50	1500.00	N/A
L	7.50	1500.00	N/A
M	7.50	1000.00	N/A
N	7.50	1500.00	N/A
O	7.50	1500.00	N/A
P	7.50	1000.00	N/A

Collision Damage Waiver (CDW) Charges in Northern Ireland

If an INCLUSIVE rate, CDW is included in the rate.

If an EXCLUSIVE rate, CDW is excluded from the rate; please refer to the table below for charge details.

Car Group	Cost per day (Inclusive of TAX if applicable)	Excess (If CDW is included in rate or purchased)
A	10.16	1000.00
B	10.16	1000.00
C	10.16	1000.00
D	10.16	1150.00
E	10.16	1000.00
F	10.16	1200.00
G	10.16	1250.00
H	10.16	1250.00
I	n/a	n/a
J	10.16	1150.00
K	10.16	1150.00
L	n/a	n/a
M	10.16	1250.00
N	n/a	n/a
O	10.16	1150.00
P	10.16	1000.00

Excess charge in case of damage

If an INCLUSIVE rate or CDW is purchased the excess charge detailed in the above table will apply.

If an EXCLUSIVE rate (and CDW is not purchased), the excess charge payable will be the full value of the vehicle.

Super Collision Damage Waiver (Super CDW) in the UK (US Inbound Customers)

In case of damage, the driver can reduce the excess charge by purchasing Super CDW.

In case of damage, the driver can reduce the excess charge by purchasing SUPER CDW. Side Mirrors, Windsreen and Undercarriage including tyres and rims are not covered by this product. Please refer to the table below for costs and reduced excess value.

Car Group	Cost per day	Up to a maximum charge of	Excess (if SCDW is purchased)
A	22.49	224.90	0.0
B	22.49	224.90	0.0
C	26.49	264.90	0.0
D	28.50	285.00	0.0
E	26.49	264.90	0.0
F	28.50	285.00	0.0
G	26.49	264.90	0.0
H	28.50	285.00	0.0
I	26.49	264.90	0.0
J	28.50	285.00	0.0
K	32.50	325.00	0.0
L	32.50	325.00	0.0
M	26.49	264.90	0.0
N	32.50	325.00	0.0
O	32.50	325.00	0.0
P	26.49	264.90	0.0

Super Collision Damage Waiver (Super CDW) in the UK (Domestic EMEA Customers)

In case of damage, the driver can reduce the excess charge by purchasing Super CDW Plus. Please refer to the table below for costs and reduced excess value.

Car Group	Cost per day	Up to a maximum charge of	Excess (if SCDW is purchased)
A	13.00	130.00	0.0
B	13.00	130.00	0.0
C	17.00	170.00	0.0
D	21.00	210.00	0.0
E	17.00	170.00	0.0
F	21.00	210.00	0.0
G	17.00	170.00	0.0
H	21.00	210.00	0.0
I	17.00	170.00	0.0
J	21.00	210.00	0.0
K	25.00	250.00	0.0
L	25.00	250.00	0.0
M	17.00	170.00	0.0
N	21.00	210.00	0.0
O	21.00	210.00	0.0
P	17.00	170.00	0.0

Super Collision Damage Waiver (Super CDW) in Northern Ireland

In case of damage, the driver can reduce the excess charge by purchasing Super CDW. Please refer to the table below for costs and reduced excess value.

Car Group	Cost per day	Up to a maximum charge of	Excess in case of damage (if SCDW is purchased)
A	15.60	436.80	0.00
B	15.60	436.80	0.00
C	15.60	436.80	0.00
D	18.00	504.00	0.00
E	18.00	504.00	0.00
F	21.60	604.80	n/a
G	30.00	840.00	0.00
H	24.00	672.00	0.00
I	n/a	n/a	n/a
J	18.00	504.00	0.00
K	18.00	504.00	0.00
L	n/a	n/a	n/a
M	30.00	840.00	0.00
N	n/a	n/a	n/a
O	18.00	504.00	0.00
P	15.60	436.80	0.00

Theft Protection (TP) in the UK

If an INCLUSIVE rate, TP is included in the rate.

If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details.

Car Group	Cost per day	Excess (if TP is included in rate or purchased)	Change requested
A	2.50	1000.00	N/A
B	2.50	1000.00	N/A
C	2.50	1000.00	N/A
D	2.50	1000.00	N/A
E	2.50	1000.00	N/A
F	2.50	1000.00	N/A
G	2.50	1000.00	N/A
H	2.50	1000.00	N/A
I	2.50	1000.00	N/A
J	2.50	1000.00	N/A
K	2.50	1500.00	N/A
L	2.50	1500.00	N/A
M	2.50	1000.00	N/A
N	2.50	1500.00	N/A
O	2.50	1500.00	N/A
P	2.50	1000.00	N/A

Theft Protection (TP) in Northern Ireland

If an INCLUSIVE rate, TP is included in the rate.

If an EXCLUSIVE rate, TP is excluded from the rate; please refer to the table below for charge details.

Car Group	Cost Per Day (Inclusive of TAX if applicable)	Excess (if TP is included in the rate or purchased)
A	5.62	1000.00
B	5.62	1000.00
C	5.62	1000.00
D	5.62	1150.00
E	5.62	1000.00
F	5.62	1200.00
G	5.62	1250.00
H	5.62	1200.00
I	n/a	n/a
J	5.62	1150.00
K	5.62	1150.00
L	n/a	n/a
M	5.62	1250.00
N	n/a	n/a
O	5.62	1150.00
P	5.62	1000.00

Excess charge in case of theft

If an INCLUSIVE rate or TP is purchased the excess charge detailed in the above table will apply.

If an EXCLUSIVE rate (and TP is not purchased), the excess charge payable will be the full value of the vehicle.

Super Theft Protection (STP) (US Inbound Customers)

Car Group	Cost per day	Up to a maximum charge of	Excess (if STP is purchased)
A	4.50	45.00	0.0
B	4.50	45.00	0.0
C	5.00	50.00	0.0
D	5.50	55.00	0.0
E	5.00	50.00	0.0
F	5.50	55.00	0.0
G	5.00	50.00	0.0
H	5.50	55.00	0.0
I	5.00	50.00	0.0
J	5.50	55.00	0.0
K	6.00	60.00	0.0
L	6.00	60.00	0.0
M	5.00	50.00	0.0
N	6.00	60.00	0.0
O	6.00	60.00	0.0
P	5.00	50.00	0.0

Super Theft Protection (STP) (Domestic EMEA Customers)

Car Group	Cost per day	Up to a maximum charge of	Excess (if STP is purchased)
A	4.00	40.00	0.0
B	4.00	40.00	0.0
C	4.50	45.00	0.0
D	5.00	50.00	0.0
E	4.50	45.00	0.0
F	5.00	50.00	0.0
G	4.50	45.00	0.0
H	5.00	50.00	0.0
I	4.50	45.00	0.0
J	5.00	50.00	0.0
K	5.50	55.00	0.0
L	5.50	55.00	0.0
M	4.50	45.00	0.0
N	5.50	55.00	0.0
O	5.50	55.00	0.0
P	4.50	45.00	0.0

Roadside Assistance (RSN)

Budget will provide roadside assistance and recovery free of charge for mechanical breakdown so long as you are using the vehicle in a country that supplier agreed to.

The phone number for breakdown recovery is printed on the Rental Agreement.

Roadside Assistance Plus (RSN Plus)

Budget provides roadside assistance if your break down as a result of flat batteries, flat tyres, keys locked in the vehicle, lost keys, running out of fuel. You will only need to pay for the costs of any additional items needed to get the vehicle back on the road, like fuel or tyres.

It costs GBP 5.00 per day. Up to a maximum charge of GBP 50.00 per rental. In Northern Ireland, it costs GBP 3.00 per day.

Third Party Liability Unlimited

Covers you in case you cause damage, including passengers and their property, when using the Budget vehicle.

Personal Accident Insurance (PAI)

PAI is not included in the supplier rate. Cost per day of around £4.00 (capped 10 days).
A maximum of £42,000 per insured person in the event of death, loss of limbs or eyes or permanent total disablement.
A maximum of £2,100 per person for medical expenses due to accident.
Baggage up to £2,100 per vehicle (conditions and item limits apply).
Unlimited assistance and rescue costs.

For Northern Ireland:

Available for purchase at the rental station upon pickup.
Personal Accident Insurance provides extensive benefits in case of injury/death.
Price: GBP8.00 per day.
Personal Accident Insurance is underwritten by Chubb.

Super Personal Accident Insurance (SPAI)

Super PAI not included in rate.
Cost per day of around £8.00 (capped 10 days).
A maximum of £126,000 per insured in the event of death, loss of limbs or eyes or permanent disablement.
A maximum of £6,300 per person medical expenses due to accident.
Baggage up to £4,200 per vehicle (conditions and item limits apply).
Unlimited assistance and rescue costs.

Windscreen Cover (LI)

LI not included in rate.
Cost per day vary per car category: Small - £5.00, Medium - £5.50, Large - £6.00, and Premium £6.50
Reduces excess to zero on front windscreen damage.

Payment Options

Cash

Payment by cash is not accepted.

Debit cards

The following debit cards are accepted:

Visa Debit cards including Visa Electron cards

Mastercard debit cards

Credit cards

A major credit card in the name of the primary driver must be produced at time of rental. The following major credit cards are accepted:

Mastercard credit cards

VISA credit cards including Visa Electron cards

Diners Club

American Express (excluding American Express Travellers's Cheque cards)

Avis -issued charge cards

2 payment cards are required for car groups K & N,

Security Deposit / Pre-authorisation amount

This is the amount that is held on a renting customer's payment card when picking up their vehicle.

The amount of the pre-authorisation is calculated based on:

1) a fixed value of £200; and

2) the vehicle rental price (including all optional extras you've requested), calculated at the start of the rental based on the intended length of the rental.

If you have selected our Pay NoW option, when booking, the sum you have paid will be deducted from the pre-authorisation value.

If you'd like more details, please call the Reservations team or ask a member of our team.

For customers with contracted rates e.g.; a corporate account or quoting a Budget Customer Discount (BCD) number please refer to the contracted terms & conditions for the relevant account/ BCD number as they may vary from those detailed here.

Age and Drivers Licence Requirements

Minimum Renting Age

You must be at least 23 years old 1 years driving experience to rent at this location. If you are aged between 23 and 25 years old, you must pay a young driver surcharge of £32.50 incl. VAT (GBP 37.70 Premium location fee) per day (capped at 10 days) and can only rent car groups A B C E, M and I.

For Northern Ireland:

The minimum age for drivers is 23 years. A fee of GBP £12.00 per day will apply to drivers under the age of 25 years. Drivers must be 27 years or older to rent group F and 30 years or older for Groups M & K.

Maximum Renting Age

No maximum renting age restrictions apply.

In some locations, drivers over the age of 70 will require insurance clearance prior to rent.

Note: Please confirm minimum and maximum age for renting each car group you have on fleet.

For Northern Ireland:

Customers over the age of 75 years are eligible to rent with the following specific conditions:

1. They must drive regularly;

2. They must provide us with a current letter from their insurance company proving that they hold a current motor insurance policy and that they have been driving for the last 5 years without accident/incident;

3. They must provide us with a current letter from their doctor stating that they are in good health;

4. They may be required to undergo a driving assessment accompanied with a Budget representative.

Driving License Requirements / Restrictions

All drivers of the vehicle must be in possession of a full, valid driving licence which they must have held for a minimum of 12 months.

UK drivers with a photo card driving licence should present the photo card. Failure to bring a valid photo card driving licence may result in the rental being refused. Old paper style licences are accepted.

We may require customers to consent to their licence records being accessed as needed*.

Expired photo card licences will not be accepted and rental will be refused.

All UK customers will need to hold a full and valid licence free from any endorsements excluded in our terms & conditions.

If your licence is in non-roman alphabet (e.g. Japanese), you will need the original licence AND an international driving permit.

In the UK, if any driver has any unspent driving convictions for:

careless, reckless or dangerous driving,
driving or attempting to drive whilst under the influence of drink or drugs,
using a vehicle uninsured against third party risks,
theft or unauthorised taking of a vehicle – or,
been disqualified (or anything similar) in the last 10 years – or

Or if you have 2 or more unspent convictions for offences not listed above, your rental will be refused.

* The following Budget stores will require customers to bring their DVLA 'Share my Licence' code at the time of rental; Barrow In Furness, Blackpool Airport, Bolton, Carlisle, Chester, Lancaster, Reading, Stoke-on-Trent, Warrington, Warrington Bank Quay Train Station, Workington. For more information regarding the paper licence changes at these locations please contact the store directly.

For rentals in Ireland, customers must present a full valid unendorsed driving licence which they have held for a minimum of two years. In addition, the licence must be issued in the drivers country of permanent residence and an English language translation must be provided where appropriate. If renting in Ireland, please contact the rental location directly for more details.

For rentals in other countries, the licence is typically required for at least one year (please check the terms and conditions of the renting country prior to booking).

Residents of EC countries can use own licence from country of origin.

Non-EC residents can use own licence for max 12 months after entry to UK. Please be aware that the issuing date on US licences will change when a customer changes address so it is important to bring proof that they have held a licence for over 12 months.

Drivers will need to be in possession of a valid credit card in their own name, to cover the damage excess deposit. UK residents should also provide 2 forms of proof of address e.g. utility bills / bank statements (or similar).

None UK residents should provide their passport.

For Northern Ireland:

All drivers must present a full, valid and endorsement free driving licence which has been held for at least 2 years.

Drivers who have been disqualified (or anything similar) in the last 10 years will not be eligible to rent. Failure to disclose any driving convictions may mean you are fully liable for damage caused to the rental vehicle or any third party.

Each driver must show photographic proof of identity at the start of the rental.

Customers with a Northern Ireland Photocard Driver's Licence must produce both the Photocard and its paper counterpart.

If your licence was issued outside the European Community, in addition you must provide an International Driving Licence.

Young Driver Surcharge

If you are aged between 23 and 25 years old you must pay a young driver surcharge of £32.50 incl VAT. You can only rent car groups A B C E, M and I.

Ancillary Charges

Fuel Information

Customers are required to return the vehicle with full tank or the following surcharge will apply, pump price % uplift per litre service charge.

EZ Fuel Fee - Where you have driven 75 miles or less, there will be a flat fuel fee of £14.40 including VAT (regardless of whether the fuel gauge shows the fuel tank as full) unless you can prove the vehicle has been refuelled by providing a refuelling receipt from a petrol station.

Jersey, Guernsey and the Isle of Man have different fuel requirements. Vehicles for rental in Jersey and Guernsey must be returned with the same amount of fuel as at pick up, (usually a quarter full tank). In the Isle of Man, the vehicle will usually be provided with sufficient fuel to reach a fuelling station, you should return the vehicle with a similar amount of fuel in the tank. You will be charged where the fuel tank of the vehicle, as shown on the factory-installed fuel gauge, is less than these amounts.

Fuel Up Front can be purchased at rental checkout. Pay for a tank of fuel up front at rental checkout, charged at the average fuel price for the UK as stated on the EU fuel index: http://ec.europa.eu/energy/observatory/oil/bulletin_en.htm.. No refund is made for any unused fuel.

Mileage/ Kilometres Restrictions

Mileage and kilometre restrictions are unlimited for rentals of up to 28 days.

Additional Driver

Additional driver fee (including spouse) is £12.99 per day. Up to a maximum charge of £129.90 per rental. In Northern Ireland, the additional driver fee (including spouse) is GBP 9.00 per day.

Baby Seat

Baby Seat cost for less than 12 months old is £11.99 per day (capped at 7 days). Up to a maximum charge of £83.90 per rental.

Child seat cost for 1 to 12 years old is £11.99 per day (capped at 7 days). Up to a maximum charge of £83.90 per rental.

In Northern Ireland, Child Seats and Booster Seats cost GBP 36.00 per rental.

GPS

GPS unit costs £12.99 per day. Up to a maximum charge of £129.90 per rental.

A charge of £100.00 VAT will apply if you rent a GPS unit and do not return it when you check-in your rental vehicle. This charge will be in addition to the charge for the use of the GPS unit. (***This is also charged if returned damaged).

In Northern Ireland, GPS unit costs GBP 12.00 per day.

Wi-Fi

Wi-Fi costs £12.99 per day. Up to a maximum charge of £129.90 per rental. Excluded from price returned.

A charge of £100.00 VAT will apply if you rent a Wi-Fi unit and do not return it when you check-in your rental vehicle. This charge will be in addition to the charge for the use of the Wi-Fi unit. (***This is also charged if returned damaged)

Travel Companion Tablet

The travel companion tablet costs GBP 16.99 per day with a maximum charge of GBP 169.90 per rental. It is only available at the following premium locations: BHX, EDI, GLA, LB9, LHR, L3H, MAN.

Birmingham Airport Budget Car

Edinburgh Airport Budget Car

Glasgow Airport Budget Car

Heathrow Airport T2 Budget Car

Heathrow Airport T2, T3 & T4 Budget Car

Heathrow Airport T5 Budget Car

Manchester Airport Budget Car

A charge of £300.00 VAT will apply if you rent a TCT unit and do not return it when you check-in your rental vehicle. This charge will be in addition to the charge for the use of the TCTunit. (***This is also charged if returned damaged)

Travel Partner (TPR)

TPR fee costs £8.99 per day. Up to a maximum charge of £89.90 per rental. Excluded from price returned.

Hand controls for Disabled Drivers

Fee is included in price returned. Available on request.

Delivery & Collection

Not available

Collecting & Returning a Vehicle

The driver must present proof of identity when collecting the vehicle. Please see the Driving Licence/ID Requirements section for more information.

During Office Hours (Weekdays 08h00 - 17h00)

If you are delayed due to a delayed flight an additional charge may apply. This only applies if you enter your flight number when booking.

If you are late we will guarantee your rental for 24 hours. After this time your reserved car may be released and rented to another customer.

Out of Office Hours - Collection

Not available in the UK. If you do not collect the vehicle a “No Show” charge of GBP 48.00 will apply.

Out of Office Hours - Return

If the vehicle is returned outside of office hours the driver is liable for damage or theft until the car has been inspected by a member of Budget staff. You may return the vehicle out of hours if you request this at the time of booking. There is no charge for this service.

One Way Rentals

Domestic

£48.00 per rental - only allowed within UK Mainland

International

Not permitted

Domestic (Northern Ireland)

Domestic one way rentals are permitted between all Northern Ireland Budget locations.

International (Northern Ireland)

International one way rentals are permitted to the Republic of Ireland only. Vehicles may not be taken off the Island of Ireland. The drop charge is included in your quote.

Cross Border Charges

Continental Cover provides the necessary documentation to prove insurance cover, together with 24 hour breakdown assistance whilst overseas.

Continental cover is available to purchase at some locations at time of rental for any travel within the continent. Vehicle must be returned to UK Mainland or additional one way charges will apply.

Please contact the branch 5 working days prior to travel for details and to arrange. The following details are mandatory: Number of people travelling in the vehicle, names of all drivers, countries to be visited.

Charges: 1-7 days £90, 8-14 days £126, £15-21 days £156, 22-28 days £216. Charges include VAT and exclude any additional premium location fees that may be applicable.

It is the drivers responsibility to provide any compulsory vehicle equipment for driving abroad.

Countries renters can cross into: Andorra, Austria, Balearics, Belgium, Bulgaria, Canary Islands, Channel Islands, Corsica, Croatia, Cyprus*, Czech Republic, Denmark, Estonia, Finland, France, Germany, Gibralta, Greece, Hungary, Italy, Latvia, Liechenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland**, Romania, San Marino, Sardinia, Sicily, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, Turkey in Europe, plus Uskudar

*Geographical areas under the control of the Government of the Republic of Cyprus. ** Cover is not required if visiting Northern Ireland.

Vehicle can be transported by water.

Other Important Information

Rates are subject to review or change within the notice period agreed contractually.

Freesale: No vehicles are sold on a complete freesale basis. At peak times, and for automatic, estate or speciality vehicles rental length restrictions may apply. These restrictions will be communicated when implemented. Please supply a contact email address for notification of restrictions.

Cars will have a full tank of fuel at start of rental and should be returned with a full tank, otherwise refuelling charges will apply.

London Congestion Charging

The charging hours within the Congestion Zone are from 7.00AM - 6.00PM. The fee is applicable from Monday to Friday. No charge will be made at weekends or on public holidays. Drivers should look out for the Congestion Charge signs en route. For further information about the congestion charge fee, how to pay and any penalties, please refer to www.tfl.gov.uk..

Do I need to pay to use the Dartford Crossing?

If you are using the Dartford Crossing (tunnel or bridge) there is a charge you will see advertised before and after the crossing. For ease of use and peace of mind, Avis will make this payment on your behalf automatically. A £2.50 fee, which includes all our administration costs, will be charged to the payment card registered to your rental within 14 days of using the crossing.

Smoking Legislation

Legislation in the UK bans smoking in public places, workplaces and vehicles. Please be aware that all Budget's fleet and premises in the UK are no-smoking environments. You may be charged for additional cleaning costs if evidence of smoking is found in one of our vehicles.

Breakdown

Breakdown service is available free of charge for mechanical and technical breakdown. Charges may apply for parts and labour unless RSN is taken.

Telephone: 0800 200 888 (24 hours).

Counter product TCT (Travel Companion Tablet) is only available at the following premium locations:

Birmingham Airport Budget Car

Edinburgh Airport Budget Car

Glasgow Airport Budget Car

Heathrow Airport T2 Budget Car

Heathrow Airport T2, T3 & T4 Budget Car

Heathrow Airport T5 Budget Car

Manchester Airport Budget Car