Thrifty Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Thrifty and may change without notice to VroomVroomVroom.co.uk.

This quote will include:

  • Basic Insurance (subject to the damage liability of the vehicle - see below)
  • VAT
  • Break down cover
  • Generally unlimited miles (unless otherwise stated)
  • Vehicle Licensing fee
  • Premium location fee

This quote will not include:

  • Excess Reduction. Please see our Terms and Conditions for further details.
  • Personal Accident Insurance
  • Additional driver surcharge of £5.50 per day (max 10 days charged).
  • GPS at £10 per day (1-6 day hires), £6 per day (7 days+ hires). GPS are subject to local availability.
  • Child Seats (rear-facing, forward-facing and booster) of £5.00 per day (max 10 days charged). Baby seats are subject to local availability.
  • Age surcharge of £25.00 (incl VAT) applied to drivers aged 21-24 and £12.00 (inc VAT) applied to drivers aged 70 or over.
  • Petrol
  • One way drop off fees
  • Any Deposits needed when picking up the vehicle
  • Any extra charges for "out of hours" pick up and drop offs if applicable
  • Driving Abroad Fee

* All extra add-ons will attract additional percentage taxes and surcharges.


Modifying Booking

Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.



AIRPORT PICKUP: IMPORTANT
Accurate Flight Details and Flight arrival time are extremely important. Correct details are a requirement of suppliers to guarantee the reservation. Delays will occur if the incorrect details are added to the reservation - and some suppliers will not hold the reservation longer that 1 hour unless notified.

Hint: if you are delayed - visit the counter of the supplier at your departing airport.Modifying your booking may change the original quoted price. For details on how to modify your booking please click the 'My Booking' tab above.


Identification required if UK Resident

When collecting the vehicle, the Lead Driver must present

  • a valid driving licence. If old (paper-only) style, official photo ID must also be presented. Official photo ID must be valid, Thrifty cannot accept expired official photo ID. If new (photocard+counterpart) style, both parts are required. Thrifty cannot accept an expired photocard (see Driving Licences section for further details)
  • if the licence does not show current home address (this includes licences issued in EU countries and driver resides in UK), a valid passport or national identity card must be presented
  • 2 additional forms of ID to confirm home address. One must be the credit card statement/bank statement for the credit card/debit card being presented for deposit and additional charges. The other should be a formal document (eg. utilities bill) both must be dated within 8 weeks of date of hire and be original documents
  • a credit or debit card in their own name (see section on Rental Payment terms for further details). 
  • additional drivers must present a valid driving licence (both parts of new UK Licence are required - Thrifty cannot accept an expired photocard) plus passport or national identity card if licence does not show current home address
  • if you cannot fulfil the stated ID requirements please contact the renting location prior to booking to discuss options.

    The Lead Driver may be subject to a search with Experian for the purposes of verifying his/her identity. To do so Experian may check the details supplied by the Lead Driver against any particulars on any database (public or otherwise) to which they have access. They may also use these details in the future to assist other companies for verification purposes. A record of the search will be retained. By agreeing to Thrifty terms & conditions, you are consenting to this search.

Identification required if non UK Resident

When collecting the vehicle, the Lead Driver must present

  • passport (or national identity card if European citizen if this has been used to enter the UK)
  • a credit card in their own name (please note debit cards are not accepted).
  • a valid driving licence from country of residence (licence must show an English translation if not issued in Europe)
  • travel documentation confirming dates of arrival and departure to/from the UK
  • additional drivers must also present a valid driving licence from country of residence (licence must show an English translation if not issued in Europe).
  • if you cannot fulfil the stated ID requirements please contact the renting location prior to booking to discuss options.

Vehicles with more than 9 seats (including the driver) may not be rented by non UK Licence Holders



Driving Licences & history

Anyone who will be driving the Thrifty vehicle must present a valid driving licence with their current address in person, at the time of collection. No copies of licences will be accepted.

IMPORTANT: On collection of vehicle, renter must produce:

  • a valid driving licence (both parts of the new UK Licence are required)- Thrifty cannot accept an expired photocard
  • 2 additional forms of ID confirming home address as shown on driving licence(eg. utilities bill, bank statement, must have been issued to driver within 8 weeks of date of hire) plus
  • a credit or debit card in their own name (see section on Rental Payment terms for further details)
  • Additional drivers must present a valid driving licence (both parts of new UK Licence are required) - Thrifty cannot accept an expired photocard.
  • Please contact the location prior to hiring if you have any questions

All drivers must be over 21 years of age.Drivers aged 21-24 may only rent vehicles up to Standard category, Economy and Short Wheel Base Vans.

Drivers must have held a full driving licence for at least 12 months. Licence endorsements up to 9 points are accepted. If the driver has been banned from driving for a DD, DR or UT offence, or has been disqualified for 12 months or more, Thrifty will only rent 5 years or more after the return of the licence.

Drivers must be aged 30 or over to rent a luxury or prestige vehicle.

Minibuses may only be hired with a licence showing a D1 entitlement


Age

All drivers must be aged 21 or over. Drivers aged 21-24 may only rent cars up to Standard category, Economy and Short Wheel Base Vans.

Drivers of vehicles categories Prestige and Luxury must be aged 30 or over.

The additional daily charges of £25.00 (incl VAT) applied to drivers aged 21-24 and £12.00 (inc VAT) applied to drivers aged 70 or over is included in the quote provided.

Payment

Payment is required by credit card (Visa, Mastercard, American Express) or UK debit card (Switch, Solo, Maestro, Visa Electron, issued on UK banks only). Cash, cheque, and pre-paid credit cards are not accepted. Third parties may pre pay for a rental but the credit or debit card presented at the start of the hire must always be in the name of the main driver. If a third party pays for the rental online, you must indicate the name of the person who will be driving the vehicle where shown in the booking process. Vouchers cannot be transferred, ie the person named on the voucher as the hirer must be the person who drives the vehicle. Third parties paying for the rental at pick up (or additional rental charges in the event of a pre-payment) is not acceptable.

Payment by debit card is accepted for all rentals however for the rental of Prestige or Luxury cars, the renter must present the debit card and a valid credit card (also in the renter's name) when picking up the vehicle. The credit/debit card will be required for the value of the excess up to £1500 plus the cost of the hire


Unlimited Miles

The term "unlimited mileage" assumes a vehicle on a rental will incur no more than 2000 miles within a 28 day period. If your mileage is likely to exceed 500 miles per week please contact the renting location for full details before placing your booking. Thrifty reserves the right to determine and charge for unreasonable mileage incurred within any rental period.

Cancellation and No Show

No charge will be made for cancellation of a reservation that has been confirmed on line for payment on pick up.

Where you can and cannot drive the vehicle

  • All cars (other than Prestige & Luxury models), people carriers with fewer than 8 seats (including the driver) and commercial vehicles up to 3.5tonne LWB) may be taken outside the UK to the following countries only:-
    Andorra, Austria, Belgium, Bulgaria, Channel Islands, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Hungary, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Poland, Portugal, Republic of Ireland, Romania, San Marino, Slovakia, Slovenia, Spain (excluding Ceuta and Melilla), Sweden and Switzerland
  • The rental price quoted for taking a vehicle outside the UK includes provision of vehicle documentation legally required (form VE103, which indicates approved drivers and limit of countries to be visited) and European breakdown cover (full policy will be given at commencement of hire - certain exclusions apply)
  • There is a mileage limit on rentals during which the vehicle is driven overseas as follows:-
    1 - 6 days 200 miles per day
    7 days + 700 miles per week + 100 miles per additional day
    Any miles driven in excess of these limits will be charged at 15 pence per mile (including VAT) at the end of the rental
  • Excess waiver products are not available on rentals during which the vehicle is driven overseas


Insurance

Insurance is subject to a damage liability which varies according to vehicle size.
* All extra add-ons will attract additional percentage taxes and surcharges.


Damage Liability Reduction (reducing the excess to £0 for cars and £250 for vans) is available at participating locations for an additional cost but is not available to drivers aged 21-24 or 70 and over.

Reduction of damage liability from £500 to zero (cars only)

£13.00 per day, 1 to 3 day hires
£12.00 per day, 4 to 6 day hires
£8.00 per day, 7 to 14 day hires
£6.00 per day, 15 days or longer

Reduction of damage liability from £750 to zero (cars only)

£18.00 per day, 1 to 3 day hires
£17.00 per day, 4 to 6 day hires
£12.00 per day, 7 to 14 day hires
£9.00 per day, 15 days or longer

Reduction of damage liability from £1000 or more to zero

Not available

Reduction of damage liability from £750 to £250 (vans only)

£13.00 per day, 1 to 3 day hires
£12.00 per day, 4 to 6 day hires
£8.00 per day 7 days or longer

Damage Liability for car groups Economy to Full Size is £500, all other groups, including Full Size People Carriers, are £750 except the Prestige 4 x 4 and the Luxury Automatic which are £1000, the Luxury 4 x 4 and BMW 740 which are £1500.

Please note Glass and Tyre cover is not available for Luxury rentals

Glass and tyre cover excluding Prestige Vehicles

£5.00 per day, 1 to 6 day hires
£4.00 per day, 7 to 14 day hires
£3.00 per day 15 days or longer

Glass and tyre cover Prestige Vehicles

£13.00 per day, 1 to 6 day hires
£12.00 per day, 7 to 14 day hires
£8.00 per day 15 days or longer

Damage Liability waiver may be withdrawn at any time (for example, due to extreme weather conditions) at the discretion of Thrifty management.


Fuel Policy

All vehicles are supplied with a full tank of fuel at the start of the hire. Customers may:-

  • purchase this tank of fuel at a discounted rate and return the vehicle empty, or
  • return the vehicle full at the end of the rental, or
  • return the vehicle part full and be charged for missing fuel at the end of the rental at the locally determined price. Please note are surcharge will be applied for this facility.
* All extra add-ons will attract additional percentage taxes and surcharges.

Early Returns

In the event that you return the vehicle earlier than the date originally specified on the voucher, no refund will be made. 

If you wish to return the vehicle after the time originally specified, you should contact the branch to agree this. You will be charged for every day or part-day you have the vehicle after the original agreed date and time at the rate specified on the rental agreement when you collect the vehicle.

Late Returns

You will have the vehicle for the rental period shown in your Reservation Confirmation. If you do not bring the vehicle back on time, or if you do not contact us and get our agreement to an extension of your rental, you are breaking the conditions of this agreement. Thrifty can charge you for every day or part-day you have the vehicle after you should have returned it to us. Until Thrifty get the vehicle back they will charge you the daily rate specified on the rental agreement when you collect the vehicle.

Vehicle images are examples only, specific models cannot be guaranteed. Thrifty guarantees car groups only.


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