Europcar Terms & Conditions

• the UK driving licence photocard of all drivers will continue to be a requirement on each occasion you rent a car or van from us (irrespective of whether it is a UK or a non-UK rental); and
  
• instead of the paper counterpart previously required we will need you and/or the driver to provide us with the one-time passcode that can be generated using the new DVLA online service “Share Driving Licence”.  Please note that Share Driving Licence passcodes are valid for a maximum period of 72 hours so you should generate it immediately before picking up the car or van. 
  

Late Return Penalty

Damage Admin Fee

Credit Cards & Payments

Cash Deposits are allowed at the discretion of the station manager and with a copy of your passport and airline ticket. Apply at reservation centre. Cash refunds are not normally available and cheque refunds can take up to 28 days.

Cards accepted are: MasterCard, Visa, Diners and American Express.

Age Restrictions

Minimum age for rental 22 years old, there is no upper age limit except at the following locations where the maximum age limit is 75 years: Pembroke, Carmarthen, Plymouth, Exeter, Newquay and Taunton.

21 - 24 yrs = £27.08 per day - NO MAX.

Young drivers are restricted to certain vehicles and the location list below shows the depots served by Europcar that do not accept certain aged drivers:

London Bayswater - 24 yrs +
London Edgeware - 24 yrs +
London Euston - 24 yrs +
London Finchley - 24 yrs +
London Fulham Broadway - 24 yrs +
London Islington - 24 yrs +
London Kennington - 24 yrs +
London Kensington - 24 yrs +
London Kings Cross - 24 yrs +
London Marble Arch - 24 yrs +
London Park Royal - 24 yrs +
London Putney Bridge - 24 yrs +
London St Pancras - 24 yrs +
London Victoria - 24 yrs +
London Waterloo - 24 yrs +
Bradford - 26 yrs +
Leeds - 26 yrs +
Leeds/Bradford Airport - 26 yrs +
Doncaster - 24 yrs +
Doncaster Airport - 24 yrs +
Manchester Airport - 24 yrs +
Manchester City - 24 yrs +
Manchester Salford - 24 yrs +
Wythenshawe - 24 yrs +
Birmingham Airport - 24 yrs +
Birmingham City - 24 yrs +
Birmingham Halesowen - 24 yrs +
Birmingham Sparkhill - 24 yrs +
London Barking - 22 yrs +
London City Airport - 22 yrs +
London Lewisham - 23 yrs +
Leicester - 22 yrs +
Sheffield - 25 yrs +
Dundee - 22 yrs +
Hamilton - 22 yrs +
Oldham - 25 yrs +
Preston - 25 yrs +
Caernarfon - 22 yrs +
Bedford - 22 yrs +
High Wycombe - 22 yrs +
Northampton - 22 yrs +
Dartford - 24 yrs +
Salisbury - 22 yrs +
Reading - 25 yrs +
Penzance - 22 yrs +

There is no upper age limit except at the following locations where the maximum age limit is 75 years: Pembroke, Carmarthen, Plymouth, Exeter, Newquay and Taunton.

Please Note: For drivers aged between 22 and 25 (*21-23 years at London Croydon South & **22-30 years at Bradford), MasterCover Plus (Risk Reduction Cover), Peace of Mind and Windscreen & Tyres Waiver cannot be purchased to waive the excess at the following locations: London Lewisham, London Kings Cross, London Fulham, London Marble Arch, London Kennington, London Croydon South* and Bradford**. In these cases the full CDW/DW excess is always applicable. Risk Reduction Cover Plus can not be purchased at any UK location for drivers between the ages of 22yrs and 25yrs.

For drivers aged 22 years old their licence must have been held for a minimum 2 years when picking up at the York location.

Collision Damage Waiver (CDW)

Loss Damage Waiver removes the drivers responsibility to a part of the vehicle in case of damage. CDW is included in the rate and leaves and excess of £1,100 **except renters from the USA and Canada**

Theft Waiver (THW)

Theft Waiver removes the drivers responsibility to a part of the vehicle in case of theft. THW is included in the rate and leaves and excess of £900 **except renters from the USA and Canada**

** for consumers renters from the USA and Canada you can purchase Theft Waiver as a standalone product at a charge of £12 per day for rental of 14 days or less, £10 per day for rentals of 15 days or more.

Windscreen tyres and glass protection

Windscreen tyres and glass protection is not included in the rates it is an optional service which will lower the Windscreen tyres and glass excess to £0. Windscreen tyres and glass protection comes at a cost of £5.00 per day

Risk Reduction Cover

Risk Reduction Cover is not included in the rates it is an optional service and is available for
1-2 days from £12.50 per day,
3-6 days from £11.67 per day,
7-27 days from £9.17 per day,
28+ days from £7.50 per day

For drivers aged between 22 and 25 MasterCover Plus (Risk Reduction Cover) cannot be purchased to waive the excess at any UK location. In these cases the full CDW/DW excess is always applicable.

Risk Reduction Cover Plus

Roadside Assistance Cover (RSA)

For £2.50 (+VAT) per day customers can cover themselves against breakdown recovery costs associated with the following incidents:

1.The cost to replace lost or damaged keys can be up to £500 depending on the make and model of the Vehicle.  An Administration Fee of £40 will be added to the cost of the replacement key.

2.Flat Tyre (Assistance only, not replacement of the tyre)

3.Wrong Fuel or Run out of Fuel (Assistance and tank draining provided the vehicle has not been started, will not cover engine rebuild)

4.Flat Battery (Assistance and new battery if required)

Delivery & Collection

For private customers no Delivery/Collection Service is offered.

One-Way Rentals

Domestic UK Mainland one way rentals are available an extra charge £41.67 applies (not permitted to drop off at Southampton Port), please note one way from mainland UK to Northern Ireland is available and extra charge of £150 applies. One way rentals to St Pancras will attract a charge of £125 + VAT.

One way rentals are permitted from any Northern Ireland locations to the following locations in Southern Ireland:- To Dublin = £150.00, To;- Cork, Knock & Shannon = £550.00. People carriers and automatic vehicles are not permitted to be used for one way.

International

International One-Way Rentals are not allowed.

Overseas cover during the rental period starts from £33.33 per rental.

Cross Border Rentals & Territorial Restrictions

Vehicles may be taken abroad but renters will be required to purchase the Europdrive Package.The Europdrive Package is only available to purchase at the counter and applies to vehicles going to the Republic of Ireland also. Any vehicle rented (irrespective of insurance cover) requires written permission from Europcar by means of obtaining a completed VE103 form prior to departure. Countries which you are allowed to travel to are:

Andorra, Austria, Belguim, Denmark, Finland, France, Germany, Gibraltar, Ireland, Iceland, Italy, Litchenstein, Luxembourg, Netherlands, Norway, Portugal, San Marino, Spain, Sweden and Switzerland.

Vehicles may not be driven into any countries outside those listed above.

The following vehicles are not allowed to be taken overseas: PDAR, PWAR, LDAR

Please be advised that due to a change in the law in Germany it is mandatory for all vehicles crossing the border into Germany to have winter tyres fitted during the Snow & Icy conditions. Customers will be fined on the spot if they are stopped by police and found to not have the appropriate winter tyres. Europcar UK do not supply

winter tyres and any customer wishing to fir winter tyres must do so at their own cost and ensure

that the rental vehicle is returned in the same condition as supplied without winter tyres.

1 - 2 day = £37.49 / 3 - 4 day = £45.83 / 5 - 7 day = £62.49 / 8 - 13 day = £87.49 / 14 - 20 day = £99.99 / 21 - 28 day = £108.33 / 28 - 34 day = £116.66 / 35 - 41 day = £124.99 / 42+ day = £133.33

London Congestion Charge

A London Congestion Charge applies for vehicles entering or moving within the Zone from Monday - Friday between 07.00 - 18.00 - except on public holidays. Charges are £11.50 per day payable either in advance or before midnight on the day of entering the Zone. This charge increases to £12.00 if paid after midnight on the day of entering the Zone and the driver has until midnight on the next charging day to make this £12.00 payment. It is the CUSTOMER'S RESPONSIBILITY to register the rental vehicle and pay the charge. Europcar will not do this on the driver's behalf. Driver's will be liable to pay all penalties or fines related to late or non-payment of this charge plus a £29.38 administration fee for handling the penalty charges.

Extras

excluding VAT @ 20%

GPS is available at most location for £13.99 per day to a maximum of £139.90 per rental (£300 Deposit).

Accessories are bookable without obligation and subject to availability.

Additional Driver

An Additional Driver Surcharge from £13 per day to a maximum of £130 per rental.

Refuelling Charge

All vehicles are supplied with a full tank of fuel and it is the customer's responsibility to return the vehicle full or pay for any missing fuel at the end of rental. On rentals of 4 days or longer we recommend that you add the cost of a full tank of fuel to our rental charges at time of pick up. This method eliminates the need for you to refuel the tank prior to returning. The fuel amount charged at time of rental will be based on a market competitive price and the car model rented. We are unable to issue a refund for unused fuel. A fuel deposit is not required.

Other Fees and Taxes

VAT 20%

Satellite Navigation Hire Terms & Conditions

Returning the Equipment

All equipment must be returned to a Europcar Rental Station only.

2a. If the Europcar station is closed on return, the equipment must be placed inside the bag provided and locked inside the boot of the vehicle. The equipment remains in Your responsibility until it is received by the terminating rental station.

2b. A valid Return Receipt is required as proof of return. Inability to provide this documentation will result in the full replacement cost (£244.69) of the equipment being charged to Your credit card.

Lost/Stolen/Damaged Equipment

General

For security purposes, all equipment (including accessories) must be locked out of sight from unattended vehicles. In the event of experiencing problems during Your rental period, contact with Our Customer Service team or Your Rental Station must be made immediately upon detecting the problem. No credit will be given if a call is not made to Us or is not made until after the equipment has been returned.

We reserve the right to revise these Terms and Conditions and any rates at any time. Any changes will be communicated to You. By continuing to use the Service, You will be deemed to have accepted the changes. If the revised terms and conditions are not acceptable, You may terminate the Agreement without penalty. To terminate the Agreement, the unit must be returned to a Europcar Rental Station and a Return Receipt obtained.