Hertz Terms & Conditions

The below T&Cs (including prices and taxes) are provided by Hertz and may change without notice to VroomVroomVroom.co.uk.

These terms and conditions are applicable to Hertz rentals in the UK ONLY.

This quote will include:

  • Selected vehicle or similar
  • Unlimited Kilometers unless otherwise stated
  • Theft Protection, Collision Damage Waiver - dependant on source country (check for details)
  • Vehicle Licensing fee
  • VAT
  • Premium Location Fee
  • Complimentary Breakdown Service

This quote will not include:

  • Excess Reduction. Please see our Excess Reduction Guide for further details.
  • Personal Accident Insurance
  • Rates for additional drivers
  • Any extra equipment such as GPS and baby seats*
  • Age surcharge
  • Petrol
  • One way drop off fees
  • Any Deposits needed when picking up the vehicle
  • Any extra charges for "out of hours" pick up and drop offs if applicable
  • Driving Abroad Fee

* All extra add-ons will attract additional percentage taxes and surcharges.

Additional charges that may apply:

  • Customers under 25 years old will be required to pay young driver surcharge
  • For rentals made outside regular branch opening hours maybe subject to additional charges. Hertz branch opening times can be found on www.hertz.co.uk
  • No Show Fees for 'Pay at Location' reservations are applicable to European rentals



All customers will be required to pay a £200 Fuel Deposit, please ensure you have sufficient funds available at time of rental.

Hertz Excess Reduction Guide

VroomVroomVroom.co.uk does not sell protection products or excess reduction packages, therefore any quotes/enquiries MUST be directed to Hertz.

  • Get it cheaper with halo travel insurance.
  • Standard Liability from £800 - £1400 (excluding local fees and surcharges)
  • Accident Excess Reduction - from £15.60 per day (excluding local fees and surcharges). This package reduces your liability to £0(excluding local fees and surcharges).

Varies by age of renter, location, type of vehicle and rate. Note: ER does not cover certain loss or damage and cannot be waived in full. Please contact Hertz for further insurance information, specialty cars differ in excess. Subject to the Hertz Terms and Conditions.

Driver Age Restrictions:

The minimum age for Hertz rentals in the United Kingdom is 25 years of age for all vehicle groups except for Luxury 4-Door (H), Special 4-Door (S66) and Hertz Prestige Collection (HPC) for which the minimum age is strictly 30 years old.

It is however possible to rent vehicle groups Mini (A), Economy (B), Compact 4-Door (C) and Compact 2-4 Door (R) from 23 years old on payment of a young driver surcharge per rental.

Credit Cards:

Credit card details will be taken at time of rental. A credit card from a major credit card company will be required for security when renting a car and will need to be in the name of the principal driver. We are unable to accept Electron or Debit Cards.

General Insurance Conditions (dependant on source country)

Collision Damage Waiver:

Collision Damage Waiver is an optional* service which, if accepted, reduces your financial liability for damage to the Hertz vehicle, its parts and accessories, except for theft, attempted theft or vandalism, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
*CDW may be mandatory and included in some contract or preferential rates. CDW is currently included in all Prestige rates in the UK
If CDW is declined, you will be responsible for up to the amount of the cost of the vehicle depending on the vehicle group.
Regardless of whether CDW is accepted or included, all rentals are subject to a non-waivable excess which price depends on the vehicle group, for which you are responsible in the event of damage during the rental.
You can further eliminate your excess liability - Please refer to "Super Cover" in the location index for additional information.

Theft Protection:

Theft Protection is an optional* service which, if accepted, reduces your financial liability for loss of, or damage to the Hertz vehicle due to theft, attempted theft, or vandalism, including its parts and accessories, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
* TP may be mandatory and included in some contract or preferential rates.
If TP is declined, you will be responsible for the amount of the deductible, which would be the full cost of the vehicle, depending on the vehicle group.
Regardless of whether Theft Protection being accepted or included, all rentals are subject to a non-waivable excess whose cost depends on the vehicle group, for which you are responsible in the event of damage to, or loss of the vehicle during the rental.

Super Cover:

If you opted for, or if your rate includes Collision Damage Waiver (CDW) and Theft Protection (TP), you may also wish to purchase an additional protection, "Super Cover", to waive your already limited liability in case of damage to, or theft of the Hertz vehicle, its parts and accessories, including those losses resulting from collision, vandalism, theft or attempted theft, provided the vehicle is used in accordance with the terms and conditions of the rental agreement.
Super Cover is not available if you are less than 25 years old nor for customers on business contract rate rentals unless there is a CDP code present that indicates that this option is applicable, nor is it applicable for cargo vans.
Super Cover can only be purchased at time of pick-up and is charged as an extra.
Super Cover does not cover broken / loss of keys, contamination of fuel or Hertz NeverLost navigation units.

Additional Drivers:

The person named on the reservation booking must be the main driver and have had a full driving license for a minimum of 1 year, be present at time of rental and payer of any rental charges.
Additional drivers are possible at a charge per day, irrespective of the number of drivers up to a maximum of the number of passengers in the vehicle.
Exceptions to this fee are all contract rates, all vehicle replacement rates.
All additional drivers must present a valid driving licence (held for a minimum of 1 year) and an additional form of identification.

Additional Equipment:

Child seat - GBP TBC per day

Booster seat - GBP TBC per day

GPS - GBP TBC per day

Driving Abroad Fee

All vehicles are automatically covered with European Motoring Assistance. However if you wish to take a UK registered vehicle abroad**, you are required by law to present form VE103B and an authorisation from Hertz. A Driving Abroad Fee applies. This fee includes AA continental cover and can only be purchased at time of pick-up. The fee applies even if you have a continental cover which covers hire vehicles.

Number of days                Standard cover (including taxes)
1 - 2 days                              £60.00 per rental

3 - 5 days                              £72.00 per rental

6 - 7 days                              £96.00 per rental

8 - 13 days                           £126.00 per rental

14 - 20 days                        £156.00 per rental

Over 21 days                     £156.00 + £42.00 per week*

* The weekly amount is charged per week started

Requirements for corporate account customers may vary. Please contact the appropriate department.

** Hertz UK registered vehicles may be taken to: Channel Island, Isle of Man, Andorra, Austria, Belgium, Denmark, Finland, France, Germany, Gibraltar, Greece, Italy, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, Northern Ireland, Portugal, Republic of Ireland, San Marino, Spain, Sweden, Switzerland and offshore islands of the above.

Additional equipment may be required for vehicles being taken out of the UK mainland to meet the legal requirements of the country visited. You are responsible for purchasing this additional equipment.

Should these restrictions be ignored, all insurance (third party liability, CDW, TP, PI), if accepted, shall be deemed, null and void. The driver will be held fully responsible in case of damage to or loss of the vehicle and will bear all consequences, including the cost of repatriation of the damaged vehicle.

Please refer to "Environmental zones" in the German Rental Qualifications & Requirements if you intend to drive to or drop the vehicle in Germany.

For further information please refer to "Ferry Restrictions", "Driving Restrictions " and "One-Way Rentals“ in Rental Qualifications & Requirements. 

Driving Licence Requirements

The driver and any additional drivers must present a valid driver's licence in their own name, held for at least 1 year (2 years for some car groups).

The driver's licence must be valid for the duration of the rental.

A photocopy of the driver's licence is not acceptable.

If the driver has been disqualified from driving in their own country, they will not be able to rent.

An International Driving Permit (IDP) is recommended , local laws in some countries require foreign drivers to have an IDP. Failure to produce an IDP when asked by the local police may result in a fine and could result in the impounding of the car. Renters are advised to check local requirements of the countries where they wish to travel to.

UK driver's licences.

If a UK driver's licence has been lost, has expired or is being renewed, temporary documents provided by the DVLA might be accepted only for Hertz rentals in the UK only, please check with your rental location.

Drivers with the current issue UK driving licence must present both photocard and paper parts until the paper part is abolished in June 2015. Failure to present one part may result in the local Hertz staff being unable to provide the car. Some locations in the UK might still be able to verify the licence even if only the photocard is presented, by contacting the DVLA; this may only happen if the rental takes place during DVLA opening hours and only at the discretion of the pickup location - a fee will be charged.

For UK (excluding Northern Ireland): 

From June 8th 2015, the paper counterpart of the UK photo card driving licence will not be valid and will no longer be issued by the DVLA. This change applies to Great Britain only and not Northern Ireland.

From June 8th when renting in the UK, Armenia, Austria, Balearics, Canaries, Hungary, Oman, Slovenia, Sweden and Tunisia, all drivers with a UK licence (Great Britain) will need to provide evidence of any driving endorsements. This also applies if you have a paper licence that was issued before 1998.

*To save time at the counter please bring a print out of your Licence Summary. The Licence Summary will be valid with Hertz for up to 30 days from the "Date generated."

To obtain your Licence Summary please visit: https://www.gov.uk/view-driving-licence
You will need:
  • your driving licence number
  • your National Insurance number
  • the postcode on your driving licence
Once on the View Driving Licence web page,
  • Click on the "Share Your Licence Information" tab.
  • Click on the Create a Code button.
  • Click the link "to View, print or save your licence information" and print out a copy of your Licence Summary.
Hertz will accept your Licence Summary up to 30 days from the date it was generated.

Alternative option
If you do not have access to a printer, then please obtain the Unique Code that will be displayed less than 72 hours prior to your pick up. This will allow us to view your Licence Summary online. Please allow extra time for this process.
Note, Unique Codes are case sensitive so it is important to write in upper and lower case letters where relevant. Unique Codes that are over 72 hours will be invalid.

To obtain a Unique Code:

2) or call free phone number 0300 083 0013

Other Fees and Taxes

VAT

20%

All rates are inclusive of VAT.

For corporate customers with individual agreements alternative prices and regulations can apply.

Please be aware that there may be charges for "out of hours" pick up and drop offs.

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